Frequently Asked Questions
What's the process for working with you?
Please send us a message using the contact form (you can call or text us at 727-280-6357) to let us know what pet care services you need. After that, we'll schedule a meet & greet so we can all get to know each other and ensure it's a great fit all around.
Once we've agreed to work together, you will pay a deposit of 50% of the total booking cost, and we'll reserve your spot on our calendar!
How is payment handled?
We accept multiple methods of payment: Cash, Venmo, PayPal, Zelle, or Apple Pay.
To secure the booking, we will send you an invoice so you can pay a deposit of 50% of the total booking cost. The remaining amount is due on the last day of service.
Why should I have someone care for my pet in-home?
Animals feel uneasy when their family leaves home. Boarding animals in unfamiliar environments can create even more anxiety for them. Having a pet sitter in your home ensures that they can remain in their routine in a place they feel comfortable and safe. In-home pet care also means that your loved one will receive focused love, attention, and care.
What will you do during in-home visits?
Our in-home visits include feeding, watering, exercise, playtime, medication administration, mail/package brought in, plants watered, and lots of love!
What areas do you serve?
We provide pet sitting and care services in the following areas: South Tampa, Hyde Park, Ybor, Downtown Tampa, Palma Ceia, Seminole Heights, Davis Islands, Tampa Heights, and Carrollwood.
If you live in an area not listed and want to work with us, we can travel to you for an additional fee. Please connect with us using the contact form, and we'll be in touch.
What is your cancellation policy?
Unless due to inclement weather, all services canceled with less than one week's notice will result in the forfeit of the 50% deposit provided upfront. It cannot be refunded or applied to a future booking.